Support

ZENOS Support – We're here for you

Got a question? A delivery concern? Or just want to know more about your ZENOS experience?
Our dedicated support team is here to help – fast, friendly and professional.

✉️ Reach out anytime

Email:
support@zenosrelax.com 
⏱️ Avg. response time: under 24h (Mon–Fri)

Business Hours:
Monday – Friday: 09:00 – 18:00 CET
We typically respond within 1 business day.

🚚 Questions about your order?

You can always check your delivery status via our Tracking Portal
Need help? Just send us your order number and we’ll take care of the rest.

💬 Before you message us

Maybe your answer is already in our FAQ.
We’ve answered questions about:

• Delivery & shipping

• Returns & guarantees

• Product functionality

• Payments & Klarna

🤝 We treat every customer like royalty.

ZENOS is more than just a chair – it's your daily moment of peace.
And we’re here to make sure your journey with us is smooth from day one.